Our Policies
The standards we hold ourselves to, so your care stays safe and fair.
Our Policies
Living up to the NDIS Code of Conduct
We’re committed to the NDIS Code of Conduct, which keeps support safe, respectful, and high in quality. In practice, that means we:
01
Respect each person’s right to freedom of expression, self-determination, and decision-making.
02
Act quickly on any concern about the quality or safety of support.
03
Deliver support in a safe, competent, and skilled way.
04
Protect the privacy of people with disability.
05
Prevent and respond to violence, exploitation, neglect, and abuse.
06
Take every reasonable step to prevent and respond to sexual misconduct.
Our Policies
Integrity and openness in care
As a registered NDIS provider, we hold ourselves to the strictest standards of quality and safety. Our policies exist to protect our participants’ rights and keep our care consistent.
- NDIS Code of Conduct. We follow the NDIS guidelines on rights, privacy, and safety to the letter.
- Feedback and complaints. We treat feedback as a chance to improve, and we give participants clear, easy ways to share their views.
- Privacy and confidentiality. Your personal information is handled with care, respect, and full legal compliance.
