Privacy Policy

Our Commitment to Your Privacy
Dynamic Support Services is committed to protecting your privacy and personal information. As an NDIS-registered provider, we handle your personal, sensitive, and health information in strict accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the NDIS Quality and Safeguards Commission guidelines.

Information We Collect
To provide high-quality, safe, and tailored disability support services, we may collect:

• Personal Information: Name, date of birth, contact details, and emergency contacts.
• Sensitive & Health Information: NDIS plans, medical histories, therapeutic assessments, and specific support details.
• Financial Information: Funding details necessary for NDIS billing and plan management.

How We Use Your Information
We collect and use your data strictly to:

• Assess, plan, and deliver customized disability services and accommodation.
• Liaise with the NDIA, your Plan Manager, or Support Coordinator on your behalf.
• Meet legal, regulatory, and quality assurance obligations under the NDIS.

Data Disclosure & Security
Your information is stored securely in encrypted digital formats and is only accessed by authorized personnel trained in confidentiality. We will never share your personal information with third parties without your explicit consent, unless required by Australian law or to prevent a serious threat to life or safety.

Accessing or Correcting Your Data
You have the right to request access to the personal information we hold about you, or to ask for corrections if something is inaccurate.

For any privacy inquiries or to update your information, please email us.